Democracy at Work

I got this reply a while ago from our local Councillor. I think his name is Mr McTake. He's always complaining about the rising price of brown envelopes in our local Post Office. Says its bad for business.

Anyway the reply went;
Dear Mr Blogger (this still isn't my real name, although I am becoming attached to it),

I can assure you I take all concerns of yours seriously. However I represent over 2000 people in this ward and I'll be listening to all of them and not just you.

Yours
Cllr McTake

Is this democratic language for F**k off?